Delivery & Returns
Delivery
Below you’ll find our delivery charges. All our delivery services include free updates on your delivery by text and email.
£4 for orders of up to £49.99
£8 for orders between £50.00 and £149.99
£15 for orders between £150.00 and £299.99
£30 for orders between £300.00 and £599.99
£50 for orders £600 and over
For smaller items, you can opt for home delivery or Click & Collect – simply select your preferred option at checkout.
For medium to large items, our delivery partners will take the item to a room of your choice (including up one flight of stairs), take away the packaging and, in some cases, even assemble it for you.
We deliver to UK Mainland, Northern Ireland, Jersey, Guernsey, Isle of Man, Shetland and Western Isles/Outer Hebrides. There may be a surcharge outside of UK Mainland.
For international delivery enquiries please contact us at hello@carrarahome.com
Returns
We hope you love your new furniture, but if it’s not as desired, no problem – simply contact us within 14 days of receipt to request a no-quibble refund and we’ll organise a collection at your earliest convenience. If you think you might want to return the item, please keep the packaging for collection.
We’ll refund the cost of the product and the delivery fee, but a collection cost may apply. This will be the same amount as the delivery fee, which is one of the following:
£4 for orders of up to £49.99
£8 for orders between £50.00 and £149.99
£15 for orders between £150.00 and £299.99
£30 for orders between £300.00 and £599.99
£50 for orders £600 and over